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01:26 p.m. EDT, February 01, 2010
Toyota Motor Corp. has announced the development of a fix for the accelerator issue on the 2.3 million vehicles it recalled on January 21. Drivers will be able to seek repairs at dealerships beginning this week, some of which will be open 24 hours a day to work on the repair.
Parts are currently on the way to Toyota dealers, who are being trained to install a steel reinforcement bar that controls the pedal's return to its idle position. The existing assembly creates friction, which causes the pedal to stick. The work requires half an hour and Toyota will cover all costs. No changed feel in the pedal's operation will be detectable to drivers.
In a statement issued on Monday, February 1, Toyota Motor Sales President Jim Lentz said, "We deeply regret the concern that our recalls have caused for our customers and we are doing everything we can -- as fast as we can -- to make things right."
Lentz, who apologized to customers via a YouTube video, said, "Toyota has always prided itself on building high quality, durable products that customers can depend on. I know that we have let you down. We are redoubling efforts to make sure this does not happen again."
The defective pedals were manufactured by CTS Corp. of Elkhart, Indiana. The company is not making the reinforcement bars to be used in the repair.




